1. Introduction

ExcelFormula Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using ExcelFormula Pro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and name (if provided)
• Payment Information: Processed securely by our payment provider (Dodo Payments). We do not store your credit card details
• Formula Inputs: The descriptions you provide to generate formulas
• Communications: Any messages or feedback you send to us

2.2 Automatically Collected Information

• Usage Data: How you interact with the Service, features used, time spent
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed
• Cookies: We use cookies to maintain your session and preferences

3. How We Use Your Information

We use the collected information for:

• Providing the Service: To generate formulas and deliver our core functionality
• Account Management: To create and manage your account
• Payment Processing: To process subscriptions and payments
• Improving the Service: To analyze usage patterns and improve our AI
• Customer Support: To respond to your inquiries and provide assistance
• Communications: To send you service updates, security alerts, and marketing (with your consent)
• Security: To detect and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations

4. Data Storage and Security

Storage: Your data is stored securely using Supabase, a trusted database provider with enterprise-grade security.

Security Measures:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits
• Access controls and authentication
• Secure password hashing

Data Retention: We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

• Supabase: Database and authentication services
• Dodo Payments: Payment processing
• Pollinations AI: AI formula generation (only receives your formula descriptions)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your formula history
• Opt-out: Unsubscribe from marketing emails
• Cookies: Disable cookies in your browser settings

To exercise these rights, contact us at support@excelformula.pro

7. Cookies and Tracking

Essential Cookies: Required for the Service to function (authentication, session management)

Analytics Cookies: Help us understand how you use the Service

Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

8. Third-Party Services

Our Service integrates with third-party services:

• Supabase: Privacy Policy
• Dodo Payments: Privacy Policy
• Pollinations AI: Privacy Policy

These services have their own privacy policies. We are not responsible for their practices.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell personal information.

13. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Legal Basis: We process your data based on:

• Contract performance (to provide the Service)
• Consent (for marketing communications)
• Legitimate interests (to improve the Service)
• Legal obligations

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@excelformula.pro

Data Protection Officer: privacy@excelformula.pro

16. Consent

By using ExcelFormula Pro, you consent to this Privacy Policy and agree to its terms.